Problem with customer service

ozzy75New Member

Hi,

I use Max Enterprise 7.5 WGP ( users licence. Every time i create a new case in the Customer service, it doesn't appear in the list. There is a blank line and when I double click on it, the windows appears and I can see the case.

Can you help me? Thanks.

1/27/0410:35 PM

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psychopastaNew Member

Have a look at the properties of the Column Setup, maybe its not set to show anything

Pasta

1/28/042:23 PM

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ozzy75New Member

The case exist but it doesn't appear in the list. The list is blank but when i click on the list, the case's window appear with all the information I entered

1/28/043:07 PM

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ozzy75New Member

Thank you very much. it works now. It was the wrong column (alternate form;

1/28/043:19 PM

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