Hi,
Im used to the Act! or Goldmine ease of picking a menu with a number of pre-defines html templates, choosing one, then hitting "send" which sends the merged letter to the current contact. Much of what needs to be done is not the classical "mass" mail merge, but little and frequent merges of often only one contact, the current one. I don't wish to limit the email to old plain-text, but rather keep pace with most of the more up-to-date marketing trends including having the option to send more visually appealing html email, but I dont want to go through the bother of creating a whole marketing campaign just to squeek out one email. Any advice on this to make it much quicker to shoot out an elegant pre-designed single email after, say, a phone call has ended?
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