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If you have a reply from Iris, you have your answer. My approach would have been to create a Saved Search that selected for a condition you know would have hit on every Individual and make it select only Individuals (ex - in Canada, Search > All Fields > Sate/Province = BC, AB, SA, MB etc., with Search Condition = Match One or More and Find Matching = Individuals only).

Very straightforward. I'd suggest an intro Maximizer course for you or your client.

- R.

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