Solved: Maximizer CRM10 installation fails (SQL server issue)

roschNew Member

Maximizer 10 cannot be installed on several Vista machines. The installations fail with the message: "Cannot install SQL Express server or the current existing one does not work properly".

Maximizer recognizes this as an error, however their resolution ideas don't work!
See: support.maximizer.com/scripts/support.cfg/php.exe/enduser/std_adp.php?p_refno=080303-000040

I earlier posted a way which seemed to resolve the issue. Link But this worked only on one machine. There is still no resolution for two other Vista machines, even a clean Vista installation did not help!

If I install SQL Server separately, Maximizer installs but cannot connect to the local SQL server instance "MAXIMIZER". The error message is "Maximizer is not installed on "ComputerName" machine or is not available at the moment".

3/18/086:15 PM

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roschNew Member

Finally found the solution:

SQL server authentication needs to be set to "SQL Server and Windows authentication mode".
This is beeing set in SQL server management studio - properties - security.

4/11/089:28 AM

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darrensNew Member

The solution for me was to:
Uninstall Update KB954459 prior to installing Maximizer- or more specifically prior to installing SQL Server 2005 Express Edition. But, in most cases trying to uninstall KB954459 via Add/Remove programs will fail. The resolution is to run the Windows Installer Cleanup Utility (MSIZAP.exe) to remove KB954459 from the Windows Installer database. This can be done manually on each machine as described in KB968749 or it can be done by calling MsiZap.exe from a command line and passing in the product code for KB954459 which is {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}.

Here is the Msizap command line to remove MSXML6 SP2 KB954459

"<PATH>\MsiZap.exe" T! {1A528690-6A2D-4BC5-B143-8C4AE8D19D96}

10/22/0911:32 AM

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