2 licenses.
Good to one and all
My set up is that I have a server along with 2 licenses that I use, 1 on my computer and 1 on my wifes computer. We have never had a problem with our address book since we started, but yesterday something strange began to happen.
1. I opened the address book an at first thought everything was deleted as there were no entries in the address book. Then I noticed that the "Column" layout had changed from the default look which was "Default Information 1 (with labels)". Although this view was still selected, the view had changed. Up till yesterday the left side of the top column said "Name-Phone Numbers-Email" the right column said "Company-Address-Webpage". Now the right column just said "Phone 1" and there was nothing in the left column said nothing.
2. I started messing around with the views and selected "Detailed Information 2" which seemed to work. Although I didn't like it as much as my original selection, all the information was there so I settled on that. Then I decided it would be good to back up Maximizer 9 so I did and then reopened the address book although the layout was still messed up in the "Default Information 1 (with labels)" view. At this point we worked the remainder of the day and Maximizer worked perfectly under the new view.
3. OK, so today we start are work day and after opening up our address book the "Detailed Information 2" view is now messed up the way that "Default Information 1 (with labels)" was yesterday, now this is getting scary, seems like my Address book is self destructing. I decide that the first thing that I would do is restore the address book from the back up I did before. I closed the address book opened up the Administrator, logged in as MASTER with my password. I then clicked "Utilities" and OMGosh the back up and restore options are "greyed" out, meaning neither one can be selected now!
4. I rebooted the server only to find out that I have the same problem, nothing is changing. So I start to wonder if the server itself can be causing a problem. I copied the address book off the server and pasted it into the HD of one of the Workgroup computers. Then I created a new name for an address book in Max 9 and selected that directory on the Workgroup computer as the default location of the address book and it opened fine. I selected my original view of "Default Information 1 (with labels)" and it looked normal the way that it did before the problem started, so I think, "OK, maybe the original file corrupted" So I decided that I would back up the file on the Workgroup computer that I had just opened under a new name, but guess what, the backup and restore options are stilled "greyed" out, I cannot restore or backup this file.
I NEED HELP!
Paul I.
