Upgrading from Max Enterprise 5.5 to Max CRM 10 Group

davidNew Member

We recently upgraded from Maximizer Enterprize 5.5 to Maximizer CRM 10 Group edition. (we had to first upgrade to Max Ent 7) Most of the MaxDoc scanned document titles are garbage. Is MaxDoc compatible with GRM 10 Group? Is there an easy fix? We have not scanned any new documents yet.Any ideas would be appreciated.

3/1/087:03 PM

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advocosupportMaximizer CRM Consultants

David,

Once MaxDoc has saved a document into Maximizer it is out of its hands I'm afraid. If all the document names have been turned into garbage by the upgrade process then I would have to say that it sounds like something went wrong during the upgrade.

I would suggest talking to your Maximizer Business Partner and see if they can make any suggestions.

3/4/082:22 PM

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