Max crashes when sending emails

skywalkerNew Member

We are using an older version of Maximizer (ver 11). We are running Windows 7 and MS Office 10. When anyone tries to send emails through Max, using Outlook, Max crashes. It doesn't happen every single time but it happens more often than not. I see lots of posts about Maximizer crashing when emails are sent but not really seeing a definite fix. If we were to switch to the current Max 15 version (on premises, not in the cloud) does anyone know for sure whether or not this bug has been fixed in that version?

2/25/156:42 PM

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carsNew Member

I'm experiencing the same email problem with Max CRM 12 Entrepreneur. Does anyone have a solution?

3/15/154:03 PM

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ecogginsNew Member

We had the same problem, the issue seemed to be occurring because of the Email window (on the left hand pane) constantly refreshing a copy of the user's Outlook profile. We did upgrade to Max 15 and changed the settings so the Email window was hidden, and to Maximizer using it's own compose window to send the messages. We also had to give all our users admin rights. This combination has worked very well in stopping the application from freezing. We are also using Windows 7 and Office 2010.

5/11/154:13 PM

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