User correct but not validly defined in Maximizer Database

Hello, We just did an upgrade to SQL 2014 and now can only login with the Master user, everyone else gets the following error, "The user XXXXXX has correct user ID and password but is not validly defined in the Maximizer database." I tried creating a new user, but no joy, any ideas?
Original Post

The logins in the Maximizer database do not have an associated login on the new SQL server.  You can fix this as follows:

  1. Open the Maximizer administrator
  2. Login to the affected Address Book as Master
  3. Click on Utilities->System Configurations
  4. Click Synchronize


This will Synchronize user IDs and passwords in the current Maximizer Address Book with the database server.

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